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98

MAY 2013

66

SEPTEMBER 2012

%

The high level of performance and

motivation of ICC employees were

the main factors behind these great

results

HR Specialist

(SBM)

Deniz

SÜERKAN

In May 2013, we completed the second round of our

Employee Satisfaction Survey titled “Voice of Employee”

with participation of our employees. Employee satisfaction

as rated by the last survey carried out in September 2012

was 66%. However this rate was not satisfactory for IIC. It

seemed very difficult to reach the targets set for IIC and to

bring IIC to the level desired.

With the change in the management team, a new vision

was set for IIC whereby the principle of “Humans First”

was the focus of all managers. Improvement in the quality

of service we provided with participation of all employees,

completion of works that added value to the sector, initiation

of major transition projects were all the result of human

factor. And it was the latest Employee Satisfaction Survey

that demonstrated the results of our recent efforts in the

new term. As measured by the latest survey, our employee

satisfaction rate was 98%. High performance and motivation

of IIC employees are the main factors behind this great

result.

This great picture achieved and the successful results

obtained everyday, were made possible by the efforts of IIC

employees. This successful picture will continue to reflect

positively to the new projects we’ll be carrying out in the

coming terms as well.

More Satisfied Employees, Better Service!

HUMAN RESOURCES 27