The aim of the 5664 App is to enable citizens to easily access information on ‘vehicle damage, vehicle details and replaced parts’ without the need for an intermediary.
Through an SMS project launched in partnership with Turkcell, Türk Telekom, and Vodafone, users can send a text message to "5664" to check their vehicle's damage history, vehicle details, and replaced parts based on the expert report.
The 5664 SMS query service is subject to a fee. The fee is 275.00 TL per query for all operators.
Damage History Query
Text your license plate number to 5664 on TURKCELL, TÜRK TELEKOM or VODAFONE. Even if the vehicle’s license plate has changed, get its damage history instantly on your phone.
For accidents with an ERP (Expert Report), you can search for the replaced parts by typing PARCA, followed by a space, then your license plate number, followed by another space, and finally the date of the accident (dd/mm/yyyy), as shown in the example below.
Example: PARCA 34ABC123 01/01/2020
--
Other Forms of Query:
Query with “VIN” (Vehicle Identification Number)
To find out which parts have been replaced based on the VIN, type "PARCA”, followed by a space, then "S," followed by a space, then the VIN, followed by a space, and finally the date of the damage (dd/mm/yyyy), as shown in the example below.
Example: PARCA S ABC987DEF12345 01/01/2020
--
Vehicle Details Query
Type DETAY, followed by a space and then the license plate number, and then send it to 5664 on TURKCELL, TÜRK TELEKOM, or VODAFONE. Get instant access to information on the vehicle’s make and model, whether the license plate has been changed, the provinces where it is registered, whether the vehicle type has been changed, the duration of the most recent ownership, whether it has current comprehensive insurance, the date it was first registered, the total duration it has been insured, and the total duration it has been uninsured, all delivered straight to your phone.
Example: DETAY 34ABC123
--
Other Forms of Query:
Query with “VIN” (Vehicle Identification Number)
Type DETAY, followed by a space, then S, followed by a space, and finally the VIN, and send it to 5664 on TURKCELL, TÜRK TELEKOM or VODAFONE. Get instant access to information on the vehicle’s make and model, whether the license plate has been changed, the provinces where it is registered, whether the vehicle type has been changed, the duration of the most recent ownership, whether it has current comprehensive insurance, the date it was first registered, the total duration it has been insured, and the total duration it has been uninsured, all delivered straight to your phone.
Example: DETAY S ABC987DEF12345
Check Replaced Part Information
To inquire information on parts replaced in the vehicle as per the expert report, type PARCA, leave a space, enter your registration number, leave another space, and enter the date of the damage (dd/mm/yyyy) as shown in the example below, then send it to 5664 on TURKCELL, TÜRK TELEKOM or VODAFONE. Get the replaced part information from the expert report about the vehicle’s accident sent straight to your mobile phone.
Example: PARCA 34ABC123 01/01/2020
--
Other Forms of Query:
Query with “VIN” (Vehicle Identification Number)
To inquire about the parts replaced on the vehicle, as per the expert report, type ‘PARCA’, leave a space, type ‘S’, leave a space, enter the VIN, leave a space, and enter the date of the damage (dd/mm/yyyy) as shown in the example below, then send it to 5664 on TURKCELL, TÜRK TELEKOM or VODAFONE. Get the replaced part information from the expert report about the vehicle’s accident sent straight to your mobile phone.
Example: PARCA S ABC987DEF12345 01/01/2020
--
Legal warning:
- The damage information provided through the Damage History Query service is limited to motor vehicle and traffic insurance claims paid out by insurance companies since 2003. Damage coverage does not include: window damage, theft of personal belongings, theft of keys, headlights, tires, spare tires, rims, and other parts, theft of audio and video equipment, or payments for minor repairs.
- Since the information used in the reply messages for SMS inquiries is entered into our center’s records by insurance companies, the Insurance Information and Supervision Center (SBM) assumes no legal liability regarding the content of such reply messages. No claims may be made against SBM due to any errors in the information contained in the message.
For questions regarding this matter, please click here.